1. Introduction
Driven.travel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your information when you use our website or booking platform.
2. Who We Are
Driven.travel Ltd (Company Number: 16951648) is the Data Controller for personal data collected via our website. Registered Office: 29 Dafodil Way, Havant, PO9 2FA. Contact: This email address is being protected from spambots. You need JavaScript enabled to view it..
3. Personal Data We Collect
We may collect name, email, telephone number, pickup and drop-off details, journey dates, passenger details, billing information, and website usage data such as IP address and device type.
4. How We Use Your Data
We use your data to process bookings, allocate journeys to licensed operators, communicate with you, collect payment as agent where applicable, improve services, and comply with legal obligations.
5. Lawful Basis
We process personal data under the lawful bases of contract performance, legitimate interests, and legal obligation under UK GDPR.
6. Sharing Your Data
Booking details are shared with the licensed operator providing your journey. Payment data may be shared with secure payment providers. We do not sell personal data.
7. Payment Collection (Agency Model)
Where Driven.travel collects payment, it does so solely as an agent for the licensed operator. We do not store full card details.
8. Data Retention
Booking and financial records may be retained for up to 6 years to comply with accounting and legal requirements.
9. Your Rights
You have the right to access, correct, delete, restrict or object to processing of your personal data and to lodge a complaint with the ICO.
10. Data Security
We implement appropriate technical and organisational measures to safeguard your data.
11. Updates
We may update this policy from time to time. Updated versions will be published on our website.website or at:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.driven.travel
This Privacy Policy is governed by the laws of England and Wales.